Returns and Exchanges only apply to product that has been purchased from fragilla.com. All returns and exchanges require a Return Authorization # (RA#). Please Contact Us directly to obtain the RA# and instructions for return prior to shipping.
All merchandise must be returned unused, unwashed and be accompanied by the original hang tags, bags . The condition of the product is left at the discretion of FRAGILLA.
FRAGILLA product that is purchased online can be exchanged within 14 days of the shipping date.
FRAGILLA product that is purchased online can be refunded within 14 days of the shipping date for a full refund in the amount of the purchase excluding shipping costs.
Upon receiving your returned/exchanged FRAGILLA merchandise at our warehouse, a refund in the amount of the purchase will be issued to you within 7 – 10 business days.
If You Would Like To Exchange Or Return A Product Purchased On fragilla.com, Please Contact Us And We Will Get Back To You Shortly.